Terms of Service

Last updated: October 7, 2024

1. Acceptance of Terms

By accessing or using Subreddit Signals, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services. Users must be at least 18 years of age to use our services.

2. Services Provided

Subreddit Signals is a paid SaaS platform that uses Reddit's API to provide services. Subreddit Signals provides tools to help users identify, engage with, and analyze potential customers and communities on Reddit. Our services are designed to assist users in finding relevant conversations and generating engagement strategies.

3. User Responsibilities

You are solely responsible for all activity that occurs under your account. You agree to use our services legally and ethically, ensuring compliance with all applicable laws, Reddit's terms of service, and these Terms of Service. You are responsible for ensuring that your use of Subreddit Signals does not violate any rights of third parties, including intellectual property, privacy, or other proprietary rights.

4. Account Security

You are responsible for maintaining the confidentiality of your login credentials and must immediately notify us of any unauthorized use of your account. We are not liable for any losses or damages arising from unauthorized access caused by your failure to safeguard your credentials.

5. Prohibited Activities

Spamming, harassment, or violation of Reddit's policies. Attempting to exploit, harm, or impersonate other users. Attempting to reverse engineer, decompile, disassemble, or derive the source code of any part of Subreddit Signals. Circumventing any security features or exploiting vulnerabilities within our systems. Overloading or attempting to overload our servers or interfere with the proper functioning of our services.

6. Termination

We reserve the right to suspend or terminate your account at any time, without notice, if you violate these terms or engage in behavior that we deem harmful to Subreddit Signals or other users. We may also terminate accounts that are inactive for an extended period.

7. Disclaimers

Our services are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee any specific results, uptime, or accuracy of data, and we disclaim any liability for any interruptions or errors in service.

8. Limitation of Liability

To the fullest extent permitted by law, Subreddit Signals, its owners, employees, and agents shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use or inability to use our services, even if advised of the possibility of such damages. Our total liability to you for any claim relating to these Terms of Service or your use of our services shall not exceed the amount paid by you to Subreddit Signals in the twelve months preceding the claim.

9. Governing Law and Jurisdiction

These Terms are governed by the laws of the state of Minnesota, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms or your use of the services shall be brought exclusively in the state or federal courts located in Minnesota, and you consent to the jurisdiction and venue of such courts.

10. Arbitration

You agree that any disputes between you and Subreddit Signals that cannot be resolved informally will be resolved through binding arbitration, in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Minnesota, and each party shall bear its own costs.

11. Indemnity

You agree to indemnify, defend, and hold harmless Subreddit Signals, its owners, employees, and agents from and against any claims, damages, liabilities, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of our services, any user content you submit, or your breach of these Terms.

12. Data Collection & Usage

We collect and process personal data in accordance with our Privacy Policy. By using our services, you consent to such processing and warrant that all data provided by you is accurate. We use data to improve our services, provide customer support, and communicate with you about updates or promotions.

13. User-Generated Content

Users may submit content, including comments and suggestions, to Subreddit Signals. By submitting content, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, modify, reproduce, and distribute such content. You represent and warrant that you have all necessary rights to submit the content and that it does not infringe any third-party rights.

14. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of any material changes by posting the revised terms on our website or by sending an email to the address associated with your account. Your continued use of our services after such changes constitutes your acceptance of the new terms.

15. Third-Party Services

Subreddit Signals relies on Reddit's API, which is subject to Reddit's own terms and conditions. Use of Reddit's services through our platform is at your own risk, and we make no guarantees regarding their availability or reliability. Our services may include links or integration with third-party services, such as Reddit. We are not responsible for the practices, content, or availability of these third-party services. Your use of these services is governed by their respective terms and conditions, and we encourage you to review them carefully.

16. Limitation on Use

You must comply with Reddit's API usage policies in addition to our own Terms of Service. You agree not to use our services for any purposes other than those expressly authorized in these Terms. Any unauthorized use may result in termination of your account and may be subject to legal action.

17. Dispute Resolution

If you have any disputes with Subreddit Signals, we encourage you to contact us first to resolve the matter informally. If we are unable to resolve the issue, you agree to use the arbitration process outlined above.

18. Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you agree to the collection and use of information in accordance with our Privacy Policy. For more details, please visit the Privacy Policy section on our website.

19. GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) requirements. You have the right to access, correct, or delete your personal information at any time. For more information, please visit the GDPR Compliance section on our website.

20. Refund Policy

Refunds are provided under certain conditions. If you are not satisfied with our services, you may request a refund within 14 days of your initial purchase. Refunds are granted at our discretion and only if you have not used the service beyond basic testing. Please contact support for more information.

21. Intellectual Property

All content, software, and materials provided by Subreddit Signals, including but not limited to text, graphics, logos, and code, are the intellectual property of Subreddit Signals. You may not use, copy, modify, or distribute any part of our intellectual property without express written permission.

22. Service Availability

We strive to keep our services available at all times, but we do not guarantee 100% uptime. Subreddit Signals may experience outages for maintenance or unforeseen technical issues. We are not liable for any damages resulting from service interruptions.

23. Force Majeure

We shall not be liable for any failure to perform due to causes beyond our reasonable control, including but not limited to acts of God, war, strikes, and natural disasters. These events may impact the availability of our services, and we shall not be responsible for any consequences resulting from such events.

24. Payment Terms

All payments for our services must be made in accordance with the agreed-upon billing cycle. Late payments may result in restricted access or termination of your account. All fees are non-refundable, except as stated in our Refund Policy.

25. Feedback and Suggestions

Any feedback, suggestions, or ideas provided by users are completely voluntary. We are free to use such feedback for any purpose, including improving our services, without any obligation to compensate the provider of such feedback.

Contact Us

If you have any questions regarding these Terms, please contact us at Contact Email [subredditsignals@gmail.com].