Last updated: October 7, 2024
By accessing or using Subreddit Signals, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services. Users must be at least 18 years of age to use our services.
Subreddit Signals is a paid SaaS platform that uses Reddit's API to provide services. Subreddit Signals provides tools to help users identify, engage with, and analyze potential customers and communities on Reddit. Our services are designed to assist users in finding relevant conversations and generating engagement strategies.
You are solely responsible for all activity that occurs under your account. You agree to use our services legally and ethically, ensuring compliance with all applicable laws, Reddit's terms of service, and these Terms of Service. You are responsible for ensuring that your use of Subreddit Signals does not violate any rights of third parties, including intellectual property, privacy, or other proprietary rights.
You are responsible for maintaining the confidentiality of your login credentials and must immediately notify us of any unauthorized use of your account. We are not liable for any losses or damages arising from unauthorized access caused by your failure to safeguard your credentials.
Spamming, harassment, or violation of Reddit's policies. Attempting to exploit, harm, or impersonate other users. Attempting to reverse engineer, decompile, disassemble, or derive the source code of any part of Subreddit Signals. Circumventing any security features or exploiting vulnerabilities within our systems. Overloading or attempting to overload our servers or interfere with the proper functioning of our services.
We reserve the right to suspend or terminate your account at any time, without notice, if you violate these terms or engage in behavior that we deem harmful to Subreddit Signals or other users. We may also terminate accounts that are inactive for an extended period.
Our services are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee any specific results, uptime, or accuracy of data, and we disclaim any liability for any interruptions or errors in service.
To the fullest extent permitted by law, Subreddit Signals, its owners, employees, and agents shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use or inability to use our services, even if advised of the possibility of such damages. Our total liability to you for any claim relating to these Terms of Service or your use of our services shall not exceed the amount paid by you to Subreddit Signals in the twelve months preceding the claim.
These Terms are governed by the laws of the state of Minnesota, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms or your use of the services shall be brought exclusively in the state or federal courts located in Minnesota, and you consent to the jurisdiction and venue of such courts.
You agree that any disputes between you and Subreddit Signals that cannot be resolved informally will be resolved through binding arbitration, in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Minnesota, and each party shall bear its own costs.
You agree to indemnify, defend, and hold harmless Subreddit Signals, its owners, employees, and agents from and against any claims, damages, liabilities, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of our services, any user content you submit, or your breach of these Terms.
We collect and process personal data in accordance with our Privacy Policy. By using our services, you consent to such processing and warrant that all data provided by you is accurate. We use data to improve our services, provide customer support, and communicate with you about updates or promotions.
Users may submit content, including comments and suggestions, to Subreddit Signals. By submitting content, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, modify, reproduce, and distribute such content. You represent and warrant that you have all necessary rights to submit the content and that it does not infringe any third-party rights.
We reserve the right to modify these Terms of Service at any time. We will notify you of any material changes by posting the revised terms on our website or by sending an email to the address associated with your account. Your continued use of our services after such changes constitutes your acceptance of the new terms.
Subreddit Signals relies on Reddit's API, which is subject to Reddit's own terms and conditions. Use of Reddit's services through our platform is at your own risk, and we make no guarantees regarding their availability or reliability. Our services may include links or integration with third-party services, such as Reddit. We are not responsible for the practices, content, or availability of these third-party services. Your use of these services is governed by their respective terms and conditions, and we encourage you to review them carefully.
You must comply with Reddit's API usage policies in addition to our own Terms of Service. You agree not to use our services for any purposes other than those expressly authorized in these Terms. Any unauthorized use may result in termination of your account and may be subject to legal action.
If you have any disputes with Subreddit Signals, we encourage you to contact us first to resolve the matter informally. If we are unable to resolve the issue, you agree to use the arbitration process outlined above.
Subreddit Signals is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By accessing or using Subreddit Signals, you agree to the terms outlined below. For any questions or concerns, please contact us directly. 1. **Information We Collect** - **Personal Information**: Includes your name, email address, payment details, and any other information you provide during registration or through our service. - **Usage Data**: Includes information about your interactions with Subreddit Signals, such as browsing activity, clicks, time spent on the site, and search preferences. - **Device Information**: Includes IP address, browser type, operating system, and other technical details. - **Cookies and Tracking Data**: We use cookies, beacons, and similar technologies to enhance your experience, analyze usage, and provide personalized recommendations. You can manage cookies through your browser settings. 2. **How We Use Your Information** - To provide, operate, and improve our services. - To process payments and manage subscriptions. - To analyze usage patterns and optimize platform performance. - To send promotional materials, updates, and important service notifications. - To comply with legal obligations or protect our legal rights. 3. **How We Share Your Information** - With trusted third-party service providers (e.g., payment processors, analytics tools) who assist in delivering our services. - As required by law, regulation, or legal process, such as in response to a court order or subpoena. - In connection with a business transaction, such as a merger, acquisition, or sale of assets, where your information may be transferred as part of the business assets. 4. **Data Security** - We implement industry-standard measures to protect your data, including encryption, access controls, and secure storage systems. - Despite our efforts, no method of transmission over the internet is 100% secure. We encourage you to take precautions to protect your information. 5. **Your Rights** - Access and Portability: You can request access to the personal data we hold about you and request a copy in a portable format. - Correction and Deletion: You can request corrections to inaccurate information or deletion of your data, subject to legal and operational limitations. - Opt-Out: You can opt out of receiving promotional emails or restrict certain data collection activities (e.g., tracking technologies). - Data Processing: If you are located in certain jurisdictions, such as the EU, you may have additional rights under laws like the GDPR, including the right to object to data processing. 6. **Retention of Data** - We retain your data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. 7. **International Data Transfers** - Your information may be transferred to and processed in countries outside your own. We comply with applicable legal requirements for cross-border data transfers. 8. **Cookies and Tracking Technologies** - We use cookies to remember your preferences, analyze trends, and personalize your experience. You can manage cookies in your browser settings, though disabling them may affect certain features of our platform. 9. **Children’s Privacy** - Subreddit Signals is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly. 10. **Changes to This Policy** - We may update this Privacy Policy from time to time. Significant changes will be communicated via email or through a prominent notice on our website. Please review this policy periodically. 11. **Contact Us** - For any privacy-related questions or concerns, you can contact us at privacy@subredditsignals.com. By continuing to use Subreddit Signals, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
We comply with the General Data Protection Regulation (GDPR) requirements. You have the right to access, correct, or delete your personal information at any time. For more information, please visit the GDPR Compliance section on our website.
We aim to provide a transparent and fair refund policy. By subscribing to our service, you agree to manage your own subscription, including cancellations. Refund requests must be submitted within 7 days of the initial purchase. Refunds for trial-based subscriptions will not be granted due to failure to cancel before the trial ends. No exceptions will be made for forgetting to cancel a trial. Refunds will only be considered under the following circumstances: - A billing error on our part, such as being charged incorrectly. - A duplicate charge for the same account. - A documented technical issue that prevented service access, not caused by user error. - Exceptional cases, reviewed on a case-by-case basis at our sole discretion. Refunds will **not** be issued if: - The user forgot to cancel a trial or subscription. - The user failed to use the service. - The user changed their mind after purchase. - The refund request is made outside the eligible refund window. All refund requests must be submitted in writing to our support team and include relevant details. Approved refunds may take 5-10 business days to process, depending on the payment provider. We reserve the right to update this policy at any time without prior notice. By continuing to use our service, you agree to these terms.
All content, software, and materials provided by Subreddit Signals, including but not limited to text, graphics, logos, and code, are the intellectual property of Subreddit Signals. You may not use, copy, modify, or distribute any part of our intellectual property without express written permission.
We strive to keep our services available at all times, but we do not guarantee 100% uptime. Subreddit Signals may experience outages for maintenance or unforeseen technical issues. We are not liable for any damages resulting from service interruptions.
We shall not be liable for any failure to perform due to causes beyond our reasonable control, including but not limited to acts of God, war, strikes, and natural disasters. These events may impact the availability of our services, and we shall not be responsible for any consequences resulting from such events.
All payments for our services must be made in accordance with the agreed-upon billing cycle. Late payments may result in restricted access or termination of your account. All fees are non-refundable, except as stated in our Refund Policy.
Any feedback, suggestions, or ideas provided by users are completely voluntary. We are free to use such feedback for any purpose, including improving our services, without any obligation to compensate the provider of such feedback.
If you have any questions regarding these Terms, please contact us at Contact Email subredditsignals@gmail.com